Engagement remains an essential topic for organisations and leaders. I recently contributed to an online debate on whether in the process, employee engagement has lost its humanity. This is an extract. For the full discussion, including Jane Sparrow’s response, see the Melcrum blog.
For the employee, engagement doesn’t happen at a conceptual level. Like trust, engagement for them is an accumulation of perceptions and experiences, relationships and interactions.
The intensity of these individual experiences – positive or negative – will determine their scoring on factors that describe how connected they feel to their work, whether they enjoy what they do, the degree to which they feel they make an impact, whether they are able to provide good customer service.
Workplaces can foster or impede this. Engagement in organizations – when we look beyond the drivers and the factors in the instruments that measure it – consists of the accumulation of these human experiences.
It’s spring, the days are warmer, and things are growing! In preparation for summer,
The grass has ris...
people are back at the gym, and healing the winter lawns. Winter bodies and gardens aren’t the only thing that benefit from some care and preparation for the seasons ahead. Like all natural systems, an effective communication strategy requires time and focus to grow.
We are quickly approaching the last financial quarter for 2011. Taking time before the new year to ensure your communication system have all the levers in place will be essential to delivering the 2012 business strategy for your organisation.
Take this 30-second health check to see how prepared your communication function is for the new year.
Business performance can be improved with effective communication in your business. As a communication leader, you need to be ahead of the curve when it comes to communicating strategy.
If any of these levers are not in place, you may not get the results you are aiming for from your communication efforts.
We have a spring special on communication health checks for small and medium size businesses. Contact us on +61 412 504 252 to discuss how this special offer can help your business, or email us via this spam-safe link http://scr.im/meanbiz.
A brief history of all things internal communication, part 1. Channels.
What channels didnt exist when you were born?
I have started developing an interactive timeline of the history of internal communication. The finished product will include developments in organisational theory, management practice, technology and key thought leaders and their impact on communication.
Part one of the timeline includes some notable milestones in communication technology and channels. I’ve included an overlay of the birth years for boomers, gen Y and millenials.
What communication channels didn’t exist when you were born?
Are there any channels you think should be included?
Next – key management theory and practice that influenced the development of internal communication.