Melcrum reports that a recent study of young UK workers aged 18-24 shows that outdated management communication styles and lack of approachability are impediments to engagement. In addition, failing to involve employees is cited as a cause of cynicism.
http://www.internalcommshub.com/open/news/oldstyle.shtml?for_printing
A cautionary counter voice is emerging about over-reliance on Generational labeling. In an article in the 13 October AFR Boss Magazine, author Kate Crawford says “Generational groups are never natural entities; they are manufactured…most people resent being defined by generational stereotype”.